Was surprised that I had to pay an additional $200 for insurance from euro car as thought all had been paid up front
Checking in took far too long - the lady was very friendly but somehow the booking disappeared and she had to redo it
About QEEQ:10.0/10
as above - better understanding of other costs likely to be incurred
“absolutely my worse ever car rental due both to Europcar AND Qeeq”
About Europcar:6.0/10
The counter staff were confused and did not know anything about the money I paid ($120 approx) to Qeeq. they Still have no closed out the rental agreement even though I returned the car five days ago.
Counter after the departure hall not open even at 7am. (Other counters are mostly open). Need to walk more than 500 - 800 meter to another pick up counter. Inconvenient for those with heavy luggage.
Like: The car was in good condition and the collection process was smooth and fast, albeit the initial confusion on the type of car booked. Dislike: The car was returned at 3.30am and there was no one manning the return counter. All there was was a self key drop with no proper instructions as to how it should be done. Perhaps a clearer instruction should be posted for ease of return during odd hours
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View more >Dislike: The car was returned at 3.30am and there was no one manning the return counter. All there was was a self key drop with no proper instructions as to how it should be done. Perhaps a clearer instruction should be posted for ease of return during odd hours