Following the standard procedure to pick up the car, we were then informed at the final payment stage that there were additional charges. It took us an hour and a half to contact the car rental company for clarification, and they were unhelpful, saying they didn't know either. We are on a vacation, and no one has time to deal with such issues.
Made a booking for a hyundai i30 or similar, got a suzuki baleno, which is similar in size but worse off on the fuel economy.
On the road, the car struggles a little on the Tasmanian hills and upslopes, but smooth drive overall. Handling was okay, transmission sometimes shifts up a gear for no reason which results in over revving, which is a known issue with this car (it was discontinued)
Came with an android-auto/apple-car compatible touchscreen interface, so you can save on getting the satnav.
Boot space is generous enough for a big luggage and two smaller sized baggage.
Europcar service staff was good, had a pleasant experience.
About QEEQ:10.0/10
Qeeq offered the best prices for my dates. Worth to get the diamond membership if you are planning more then a few car rentals as the discounts offered offsets the upfront costs.
Mobile app has exclusive discounts.
The man at the pick up place was excellent and helped us booked additional time as I didn't realise that the drop off time had to be the same as the pick up time and he changed the drop off to the airport for us.
About QEEQ:10.0/10
Could make it more obvious when booking that that drop off date doesn't mean any time that day, rather it is the same time as pick up.
“wary of such a discount being legit, but excellent outcome”
About Europcar:10.0/10
We were upgraded on the car for no cost,, which made the rental experience great. Did opt for 3rd party car rental insurance, which was more economical than the agency or easycar.
Staff were helpful and we weee grateful for the upgrade
About QEEQ:10.0/10
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Easy, good vehicle. No issues
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