Great base price BUT they make their money from all the extras and they keep coming and hard selling them. If your strong and say no to everything it’s fine. Don’t get ripped off or guilted into adding and adding and adding cover, fuel deals etc...
We were charged an extra £200 for some rebooking fee because we arrived two hours late to pick up the car. Our friends, who were also two hours late but booked with a different company, didn't have to pay this fee. This rental company doesn't care about customers' interests, and their service is very average and impersonal. I've never encountered such problems renting cars in the USA and Spain. It's so unfair! What would have happened if we didn't pick up the car that day? This kind of unfair clause from the rental company is just uncomfortable and not good service. In the future, I'll book directly with the rental company instead!
“Qeeq was wonderful but GreenMotion are the worst rental operation I've experienced in over 25 years”
About GREEN MOTION:4.0/10
They posted a fraudulent charge on my credit card the day after I dropped the car off (out of hours) and claimed I was responsible for the damage that already existed on the car when I picked it up. I send them a picture less than an hour after I collected the car of a chip on the windshield that I didn't see until after I left the lot. I took the picture as soon as I arrived at my destination as I couldn't take it any earlier. I'm challengin the charge via my credit card issuer and will ask that you remove greenMotion as a vendor on your site as many others have posted similar experiences on review sites like google and yelp. I'm not the first and I won't be the last one to be conned by these grifters
About QEEQ:10.0/10
Everything worked great and the price protector saved me a lot of money.
“Fair price with average standard of services. Hope for improvement to maintain competitiveness.”
About GREEN MOTION:6.3/10
The quality of Green motion staff at reception counter were quite diversed. Some were helpful while others looked inexperience. Staff training and performance bonus to be awarded to good staff rated by customers based on their feedback may help improve the inconsistence.
Quite a queue picking up car. Took a little longer than I planned
About QEEQ:10.0/10
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Customer Service
Great price but hassle.
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