Search for Routes Car Hire in Ottawa

Excellent

B.Cherwick

Canada

Reviewed: Thu, Jul 26, 2018

About Routes: 10.0 /10

Like: Staff gave great advice where to refuel vehicle near to drop off location

Premium SUV | Jeep Wrangler or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

K.D.

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Aug 14, 2019

“Great rental for a good price!”

About Routes: 9.3 /10

Counter staff were helpful - no wait time aside from signing documents. Shuttle driver was very friendly and funny. Car was in great condition and clean.

About QEEQ: 8.0 /10

J.Cividino

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Fri, Jul 26, 2019

About Routes: 9.3 /10

I would rent again and recommend to others. My only complaint is that I would have liked some kind of signature confirming my return and only payment. Some kind of closing/finalized document.

About QEEQ: 8.0 /10

E.Williams

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jun 5, 2019

About Routes: 9.3 /10

We called to return the car the night before, didn't get an answer at the location, so tried the 800 number, to confirm that someone would be there to drop off the car. When I arrived all the doors were locked, even though online it said it closed at 8 pm, and it was 7:54 pm. There were other customers waiting in the parking lot who said they were supposed to pick up their car at 8 pm and couldn't get any answer. In calling back the 800 number the service was rude, and said it was 8:03 and the office was closed nothing she could do from Toronto office. In the morning I received a call asking if I could return the car early as they had a customer waiting. Very poor planning and experience with Routes.

About QEEQ: 10.0 /10