Average. I would think twice about hiring a car in Cebu. Not worth the hassle. Just get a grab or a
R.PRIESTLEY
Philippines
Reviewed: Sun, Jan 19, 2020
About Europcar:6.0/10
After 3 weeks I’m still waiting for the return of my deposit. Also no clear Insteon how to drop off car. EuropCar employee told me to ask where dropp off point was. In the end the person I asked gave me incorrect information.
This was our first time renting a car and we were trapped. We didn't know we needed to buy full coverage insurance. We thought the included insurance was enough. In the end, we were charged 2000 for a scratch. They wouldn't even let us fix it ourselves, they just wanted the money.
The car pickup was not at the international airport. The rental company sent someone to pick us up, and we retrieved the car in the city center, which was inconsistent with the location described in the order. This wasted a lot of time.
well after all i can say its above average for the reason being some issues arise during my rental.
issues have been resolve by the management smoothly but i hope this wont happen again in the future
About QEEQ:10.0/10
smooth process and booking, though price difference is quite alot but it helps to ease booking and reservations at ease
The staff of Europcar was very kind. I caused a traffic accident. Great accident. The car broke completely. I also got hurt. The staff kindly attended to everything, such as accompanying my hospital, responding to the hotel I was staying with, and helping to book tickets for airplanes at a later date. It is a wonderful staff. I am grateful.
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Average. I would think twice about hiring a car in Cebu. Not worth the hassle. Just get a grab or a
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