The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.
“worst rental experience and car condition. It has very high mileage as of rental car. see photo”
About tamra:5.3/10
aged car and doesn't seem to be good mechanical condition. very dirty air duct with strong smell of dust. empty tank when getting the car, need to find gas station immediately. I will never use Tarma again.
About QEEQ:8.0/10
good and easy booking, just need to have better partner.
Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help
“Wasted time finding the right car charger and hard to communicate with rental staffs.”
About tamra:8.0/10
We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.
About QEEQ:9.0/10
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