the car was dirty outside. Usually I get clean cars from them.
I knew that they will charge 45 euro for pick-up after 11pm, but this is not written in the contract or in any case I didn't find it anywhere. it should be clarified
It was already nighttime when picking up the car, and I didn't notice a small chip on the glass. When returning the car, I was asked to pay nearly 1000 euros. Feels like a scam company.
Check-in took longer than usual as there were 7 customers ahead of me but when I got to the counter, my time there took about 5 minutes. The service Rep was professional and quick. No issues with the car (Fiat Panda). Drop-off was also quick, took less than 5 minutes, I will definitely rent from Sicily by Car again.
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Customer Service
Very good, but it could be cleaner
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