Pleasant

Overall, the service was quite good.

Car was great. Huge and plenty of space for family and all our luggage which included 4 large suitcases. No problems. Enterprise also offered me alternatives and were very helpful.

Very easy to book. I like the options you can pick and secure peace of mind. Have used several times since. Would recommend

Very difficult to get on the phone to speak to someone specially on salt lake city airport!!!

My only comment is that there was no space for luggage in the vehicle as none of the 15 seats could be removed or folded down. This made it very difficult loading and unloading large cases and a double buggy. This wasn't made clear on booking the vehicle. The vehicle itself was great and certainly large enough but all seats were static!

No complaints at all! Whole procedure very smooth and user friendly! Thanks!

Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic.
Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.