Great

The car had numerous small scratches and was very old when picked up. After contacting the company staff, we parked the car in the designated spot the night before and took photos as required (photos taken at return were uploaded, showing no damage as indicated by the rental company). The next day, without any notification, we were charged over 1400 NZD for alleged windshield damage. Since we purchased a super insurance, we are now filing a claim. This experience was terrible compared to our previous rentals with Yesway and Thrifty on the South Island!

Collected from airport ok but I felt rushed during checkin procedure

I use easyrentcars often and think they are very good compare site. Price check has saved me money too. Customer service very helpful and prompt replies

Very spacious car. Perfect for our group size.

Seamless booking process

I had a surprise of having to put a $500 bond at the pickup. The was not detailed prior.

Great and will use it again

The contact number published on my booking documents did not work and the back up went to someone who was not at work. They gave me another number to ring which was ok. They were not clear on where to meet them at the airport which meant I walked around looking for the correct meeting place.