Me realizan un cobro a la semana posterior a la entrega. No entiendo de qué se trata

Ninguno

I always receive excellent service from the staff (Dollar rental). I wish I could reserve the same car every time, I like having things familiar.

I like the prices and the easy of using this app.

It’s the worst experience we have had in renting a car. First of all, the car was crappy and not memtainanced well. One of the tires was wobbling from the begging and multiple cars pointed out that something is wrong with our car as they pass by on the high way. We had to pull over the car and call emergency road service. That was the start of our nightmare. The instructions of the road service offices changed many times and we had to move 1 hour distance twice. By the time we arrived at an office by a tow track, it was 2am. Meanwhile, no support from dollars office and they just tried to push all the responsibility for us. If we didn’t call the road service continuing the drive, there was a risk of serious accident. Still we got only partial compensation while we waisted most of our holiday time.

Dislike: Hard to find Rental Car Return where returning to airport!

Like: Sholanda at your DesMoines Location was especially helpful and awesome. I watched her interact with another (older) customer ahead of me..and she went out of her way to make sure everything was understood..including how to exit the airport and assisting in directions. I felt it was above and beyond what I normally witness or experience at any rental type situation. Sholanda is a true asset to your company.