Great experience. Seamless pickup and drop off. Really happy. Highly recommend.

We didn't check thoroughly at the start. After four to five days of driving, the weather got hot, and we found the air conditioning wasn't working. After reporting to customer service, their staff gave us a replacement vehicle (which took a six-hour round trip). Really appreciated their effort! Great service! Thank you!

Good service

Very satisfied. I'd like to emphasize that I had two flat tires on the Great Ocean Road. We were a group of five, including adults and children. Although I had full insurance, the local service only towed the car but didn't transport people. It was already past 6 PM and getting dark, so we were very anxious. Fortunately, the rental company sent someone with spare tires to rescue us after more than three hours. We are really grateful to them.

The car was very new, pickup and drop-off were smooth. It would be even better if there were more downtown pickup points!

Car was very dirty. Milleage are very high around 160K It quite stressful to drive, No comfort at all. The steering you need to hold tight all the time otherwise it will bring you to hell.