Waited 90 minutes to get a car because the person that easy rent cars did not send over our confirmation number so they had no record of us being there. When we dropped off the car on the way back they told us we would have to take a uber back. Guy in front of us argue place to get a ride back. When we booked we thought it was right at the airport not off site
The office location was off site from the airport but there were no signs about it at the airport with the other off site car rental vendors, and there was no shuttle. You have to call JC and have them pick you up. Also, you are forced to pay an additional $10 a day for the Sunpass Toll equipment, it is not optional. The price was very good though, and the customer service was as well.
About QEEQ:10.0/10
I love Easyrentcars.com. It feels like a cheat code for getting the best deals.
It was great to be picked up at the airport both ways by the car we actually rented. The Nissan /Rogue was brand new , it was its first rental.Carlos was helpful and courteous. The only drawback is the SunPass "trap". It was mandatory no matter what. At $10 a day for 4 days, it was still bearable but for a longer period of time, it would have been less pleasant
“Not a legit rental car company, Not known in the airport, outside of airport, no shuttle at all”
About JC:2.0/10
I called March 5th, 2019 before my flight on March 20th, 2019 and asked where in the airport they were located, a guy name Guillermo told me to follow the signs, and I would get to their office. I arrived at FLL at 12:05 am I took the shuttle to the building where all the rental cars are, and there is no JC car rental anywhere. I called the office phone number, and the owner/manager told me to get a uber ride to their location because they don't pick anybody from the airport this is after he hung up on me twice because I was telling him what Guillermo sad to me and that he lied. I also mention to the owner/manager that in the email I received it said to call for pick up and the owner/manager and hung on me the second time, he never gave me his name The owner/manager texted me their address. At 12:20 am by myself I talked to one of the shuttle drivers and ask for help and no one wanted to help until I spoke with a driver from Fox rental car (my angel) he took me to this place because JC rental car happened to be right across the street from Fox rental car, I gave him an excellent tip for helping me ( I don’t want to mention his name because I don’t want him to get in trouble) lets call him my angel. I went to JC rental car and a guy that barely spoke English was in charge at that office, that place didn't look professional, it was dirty, and right when I was ready to give him my credit card, he sad the auto insurance is $17.99 per day do you want it? I said no I have my auto insurance to cover me, he said, if your insurance company is not the one we work with you have to have our coverage, and of course, my company which is Travelers it wasn't in their list. So I got fed up of their unbelievable unprofessionalism, I cancel my reservation, and I went across the street to Fox rental car, and they were terrific. JC still owed me $24.71 that I paid to reserved the vehicle
Stay away from this PLACE. They are NOT a LEGIT rental car. I’ll upload all the pictures that c
“This company is a scam, there was no “rental office” once there my quoted price tripled!”
About JC:2.0/10
My original quote was $60 total, I have paperwork to back this up, once at “rental office” the price went up to $180!!! I was told the extra was for Sunpass, which I DID NOT need, want or use!! Very frustrating, scam, I walked out
“I will never use this service again. Very dishonest!”
About JC:7.0/10
This is a fraudulent and dishonest company. I will never use them again. They wait until we are brought to their far away rinky dink location then spring on us that we have to pay extra fees that were not disclosed in their booking.
First the only employee that worked there didn't speak english. Not even enough to barely communicate.
We had to call for a pickup at the FLL airport. He picked us up and drove us to a small office off the airport property, in a run down area. He unlocked the door and let us in to do the paperwork.
They tried to charge us $30/day for insurance. I showed them our insurance card. Then they said we were supposed to print out the insurance covered by the credit card company and tried to charge us $20/day. I did print that out and showed that to them. So they charged us $10 a day because we had insurance. I asked why we have to pay $10 for having insurance and they are not providing any insurance for the $10/day. He kept telling me he didn't understand and tried to ignore the question. I persisted that I won't pay $10/day for it. It is a charge if you provide your own insurance. He said "company policy".
Then we were charged $10/day for toll roads. I said we don't plan to take any toll roads. Again he said "company policy".
We rented the car because it was the cheapest at $15/day. By adding $20/day it became $35/day and we would not have rented it for that price. When we booked the car it said our total costs would be $54. Instead they charged us $120.73. We decided not to rent the car and asked to be taken back to the airport. He said he couldn't take us back and that we'd have to take a taxi. It was in a bad area and we didn't want to have to stand there with our luggage until a taxi came to get us. And we didn't want to pay for a taxi.
We signed their extortion paperwork and took the car knowing that we'd dispute it with USAA, a company that we can trust.
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