Some staff at the rental company had an average attitude, while others were okay. The car's condition was average. At first, they upgraded us to a larger vehicle, which we thought was a nice bonus, but it turned out the larger car was hard to drive and had frequent issues. The parking sensor in 'P' mode was broken, making it hard to park properly at one point. We reluctantly drove over two hours to exchange the car. During the exchange, we spent a long time negotiating back and forth, and the replacement car immediately showed an engine oil replacement warning. We had to spend another half a day dealing with that, which was very exhausting.
“The counter people did not show us how to use the car equipment”
About Hertz:9.3/10
The car was fine for what we used it for
About QEEQ:10.0/10
Booking was easy
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Customer Service
Good experience
Dislike: Location in Boston difficult to find
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