My first choice app to hire cars

The counter staff were lovely. I was very disappointed to have to pay extra for insurance.

Long queue to pick up (30mins) Scaremongering to upsell additional insurance which was more expensive than the rental! Because I didn't take insurance, didn't even tell me where to find the car just got given keys. Picked up during a storm and the car was missing a wiper! (known damage)

No complaints with easyrent, have used many times, will use again.

They did try to hard sell extra insurance cover even when we refused, they tried hard to sell to us. Made us feel quite uncomfortable.

Seller tried to force me to buy additional insurance. He was trying to threaten my about what bad could happen. I refused to pay, tried to put 1000 euro cover on my credit card in case of possibly demage but my credit card had limit below this amount. I resigned and didn't pick up the car, afterall this was my vacation and I didn't want to bother myself about additional expenses or thinking what bad could happen to the car.

Like: Hired the car for 5 day trip. Persuaded to take additional insurance as usual. No Gas station on main road into Alicante airport to refill before return so had to exit terminal and find gas in town.