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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6662316072
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6662316072
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Wrong license plate, smoker car -- really????

Reviewed: Wed, Mar 18, 2020
About PAYLESS: 8.0 /10
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
About QEEQ: 10.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on PAYLESS in United States

J.Laurence

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Compact | Hyundai Accent or similar
Reviewed: Tue, Oct 22, 2019
“Excellent Payless Counter Staff, adequate vehicle.”
About PAYLESS: 8.0 /10
The counter staff was very helpful and very easy to work with. I will choose this company again because of the gals at the front counter. The car was a bit difficult to find and when I did, the interior of the vehicle was not clean. The windows were so filthy that a gentleman from Payless attempted to clean them and they still looked bad. The inside smell of the car was very odd and not very nice as well. There had been several scratches on the vehicle that had been noted before I drove with it and there were cigarette burns in the drivers seat. Not cool. They said that there was nothing they could do to help me. So I reluctantly drove off for my trip.
About QEEQ: 8.0 /10
Easyrentcars was easy to work with. I wish the price had dropped down! I did however get a AARP discount at the Payless counter. I would have liked to have known about that as an option upfront.

D.HILL

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Full Size Van | Ford Econoline or similar
Reviewed: Wed, Jun 12, 2019
“Great”
About PAYLESS: 9.0 /10
Was great experience
About QEEQ: 9.0 /10

T.CLAYBURN

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 8, 2019
“disappointing”
About PAYLESS: 5.7 /10
the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...
About QEEQ: 10.0 /10

M.Bohnert

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Medium SUV | Toyota RAV4 or similar
Reviewed: Fri, Apr 5, 2019
“Terrible.dont have cars and each has something wrong with them. went thru 4 cars. 1 day wasted.”
About PAYLESS: 5.0 /10
had to make extra trip back to airport, engine light on, next car air conditioner didn't work. the 4th car finally worked for us. Never rent from them again

D.Egelston

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jul 28, 2018
“Good value overall”
About PAYLESS: 8.8 /10
Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.

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