Great rental experience

We arrived at midnight (12:30), and when I presented my Hong Kong driving license and passport to pick up the car, the local staff said they wouldn't accept the Hong Kong license. After a long discussion, I had to get very angry before they finally gave us the car. It took about an hour and a half, and the most important thing is that the rental car website stated that Thailand supports direct car rentals with a Hong Kong driving license. I almost gave up but I had my wife and two kids with me, so I insisted. By the time we got the car, it was almost 3 AM, and we were very tired. I hope this situation doesn't happen again next time.

Service attitude is acceptable, but there are language barriers. English pronunciation is not standard, mostly using Thai.

It's okay, but the locals don't speak Chinese.

Good and quick service.

Overall it's good but it would be great to have the pickup location stated clearly in an obvious place like the printout booking voucher instead of having to search back the detail in the email.

Like: i like the car park is available easy when I drop off the car at airport
Dislike: none