A few days after returning the car, I was charged AUD 219.9 for cleaning and miscellaneous fees, while my companion, who rented a car at the same time, did not incur these charges. I have never encountered this situation with rentals in different countries before!
The car that i booked wasn’t available during pick up. I was offered a similar class of vehicle which worked out well.
Pick up and return was very seamless. Explanations were straight to the point.
About QEEQ:10.0/10
Booking through the app was easy. Just needed to pick the required vehicle type and price. Booking confirmation is fast as well.
Just a suggestion, reminders on the booking could be sent to customers when close to the booking dates.
Easy to book. However did not get any notification on price drop down.
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Customer Service
Good service
Dislike: Dispute on rental between EasyCarRent and Hertz. Good that it’s settked before my drop off
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