From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5217477050
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5217477050
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Hertz, Perth Airport Car hire

Hertz 3000+ ratings, 32 reviews

Perth, Western Australia, Australia

9.0 / 10 Excellent

Best Price Car Hire at Perth Airport(PER)

Last updated on: February 17, 2025

Hertz - Perth Airport Information, Car hire Instructions & Policies

Address

T1&T2 APT DR/T3&T4 MILLER RD,REDCLIFFE,WA,6105,AU

Telephone

+61893114190

Pick-up Instructions

The Hertz - Perth Airport car hire location is in terminal

You can walk to the counter of Hertz - Perth Airport car hire.

T1/T2 arrive: T3/T4 arrive: If you are not arriving on a flight, or a valid flight number is not present, the vehicle will be ready at Terminal 4 (T4 - Qantas and Jetstar Domestic Only), inside the arrivals hall. When picking your vehicle up at Qantas terminal at Terminal 3 (T3), for your convenience please proceed directly to the car park service booth for your rental. Please ensure to fill in the flight number information when making your booking so that the car company can arrange the vehicle for you at the correct arrival terminal.

Drop-off Instructions

Return car park available at T1/T2 or T3/T4. Please go to the return location according to your departure terminal. T1/T2 return location google map link:https://maps.app.goo.gl/tdmFboAJt9ggYuSSA T3/T4 return location google map link:https://maps.app.goo.gl/xB9N4gRJe3a5f8sdA

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 22/day
capped at AUD 88
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
capped at AUD 88
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Must-not:

Towards any Australian islands, taking rental cars crossing border is not allowed.
*If you rent a car in Western Australia, you are not allowed to drive out of this state.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Ford Focus Aut,

AUD 5500 for Chevrolet Aveo,

AUD 5500 for Toyota Corolla,

AUD 5500 for Fiat Tipo Hb,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Talento,

AUD for Toyota Proace 6m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Toyota Yaris,

AUD for Hyundai Grand I10,

AUD 5500 for Opel Corsa,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for Volkswagen Jetta,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Nissan Titan 5.7 V8 Truck,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for M5 Ford Mustang Gt,

AUD 5500 for Description Not Available,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Sportage Autom. Winter,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD for Benz Vito 4x4-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Renault Clio 2 Places,

AUD for 25 Seat Bus,

AUD for Nissan Sentra,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Toyota Proace,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Peugeot 508,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Ford S-max,

AUD for V60 Cc,

AUD 6001 for Mitsubishi Asx,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Lara,

AUD 6001 for Special,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Ford Focus Aut,

AUD 5500 for Chevrolet Aveo,

AUD 5500 for Toyota Corolla,

AUD 5500 for Fiat Tipo Hb,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Talento,

AUD for Toyota Proace 6m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Toyota Yaris,

AUD for Hyundai Grand I10,

AUD 5500 for Opel Corsa,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for Volkswagen Jetta,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Nissan Titan 5.7 V8 Truck,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for M5 Ford Mustang Gt,

AUD 5500 for Description Not Available,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Sportage Autom. Winter,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD for Benz Vito 4x4-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Renault Clio 2 Places,

AUD for 25 Seat Bus,

AUD for Nissan Sentra,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Toyota Proace,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Peugeot 508,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Ford S-max,

AUD for V60 Cc,

AUD 6001 for Mitsubishi Asx,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Lara,

AUD 6001 for Special,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Ford Focus Aut,

AUD 5500 for Chevrolet Aveo,

AUD 5500 for Toyota Corolla,

AUD 5500 for Fiat Tipo Hb,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Juke,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Talento,

AUD for Toyota Proace 6m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Opel Corsa,

AUD for Toyota Yaris,

AUD for Hyundai Grand I10,

AUD 5500 for Opel Corsa,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for BMW 3 Series,

AUD 5500 for Volkswagen Jetta,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Nissan Titan 5.7 V8 Truck,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for M5 Ford Mustang Gt,

AUD 5500 for Description Not Available,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Sportage Autom. Winter,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD for Benz Vito 4x4-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Renault Clio 2 Places,

AUD for 25 Seat Bus,

AUD for Nissan Sentra,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Toyota Proace,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Peugeot 508,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Ford S-max,

AUD for V60 Cc,

AUD 6001 for Mitsubishi Asx,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Ford Transit Lara,

AUD 6001 for Special,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 km from Perth Airport

Railway Stations

10.6 km from Perth Train Station

Hotels

1.9 km from Redcliff Home Close to City & Airport

2.7 km from Airport B&B

2.8 km from Airport Apartments by Aurum

Other Landmarks

10.7 km from North Bridge

11.6 km from Barracks Arch

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -31.944058 115.972237

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 9.0 / 10 Excellent

  • Vehicle condition: 3.1
  • Vehicle cleanliness: 3.1
  • Spaciousness: 3.2
  • Counter staff: 3.0
  • Pick-up location: 3.5
  • Drop-off location: 3.3
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • S.Syed Jazmi

    Perth

    8.7 /10 Very good

    Reviewed: Thursday, February 20, 2025

    Like: Fast getting the car
    Dislike: I did not get my requested model of the car.
    Read More >
  • B.Wong

    Perth

    9.8 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Like: Good experience
    Dislike: Dispute on rental between EasyCarRent and Hertz. Good that it’s settked before my drop off
    Read More >
  • R.Abdul Rahim

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Exceeded my expectations
    Read More >
  • NAR

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Very efficient staff and car is very clean.
    Read More >
  • A.Dangol

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The rental company was pretty impressive. Will definitely keep it as a reference for future.
    Read More >
  • Tom

    Perth

    8.7 /10 Very good

    Reviewed: Thursday, February 20, 2025

    The car that i booked wasn’t available during pick up. I was offered a similar class of vehicle which worked out well. Pick up and return was very seamless. Explanations were straight to the point.
    Read More >
  • Alice

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    We got the new car. The service when pick up n drop off is good..
    Read More >
  • Mr Driver

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    all good
    Read More >
  • Anonymous

    Perth

    8.7 /10 Very good

    Reviewed: Thursday, February 20, 2025

    Insurance cover for the vehicle not clearly explained which i end up with extra payment at Hertz counter while collecting the vehicle.
    Read More >
  • G.Neville

    Perth

    5.3 /10 Average

    Reviewed: Thursday, February 20, 2025

    Car was not as ordered, they said they do not have that model any more. Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent. Returned early and no refund Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday
    Read More >
  • R.Amezdroz

    Perth

    9.7 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The Hertz customer service was excellent and gave me a choice of vehicles which was perfect for us travel
    Read More >
  • Jamie Wolf

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    I've rented a car from Hertz before. The vehicle condition is excellent and the process is simple. This time, I liked their car just as much as before.
    Read More >
  • Kim Bennett

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Excellent service! Due to bad weather, one of our friends couldn't join, so it was just the two of us girls. The SUV we initially rented was too big for us. The staff responsibly suggested we switch cars. Even though we couldn't get a refund, they didn't just recommend a smaller or cheaper car. They carefully suggested a suitable vehicle based on our route, and we ended up renting a 5-seater SUV. We had a minor collision in the suburbs, and the other party, seeing we were just two girls, didn't press the matter. Although it was a minor accident that only dented the license plate, it was obvious the car wouldn't pass inspection. When we told the staff about it, they very kindly didn't ask for compensation. We got lost on the way to return the car and were an hour late, but they didn't charge us extra. It was a very pleasant experience.
    Read More >
  • Florence Tennyson

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The location of the store is very convenient.
    Read More >
  • Dominic Harrington

    Perth

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    The queue time at the airport counter was too long when picking up the car. They tried to upsell a rescue service (we had already purchased full insurance at the time of booking and were unsure if it included rescue). Then we used self-service to pick up the car. Returning the car was at the T3 terminal in Perth. We drove around a bit before finding it. The staff was very good. Because we bought the rescue service, we needed to pay in cash, so they personally drove us to the airport counter. The service from the young man was excellent.
    Read More >
  • Phoenix Barnard

    Perth

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    The service was good, the staff was polite and patiently explained everything.
    Read More >
  • Myrna Monroe

    Perth

    4 /10 Average

    Reviewed: Thursday, February 20, 2025

    When we arrived at the airport car rental station, we were told that the car would be picked up at Terminal 1, but it was temporarily changed to Terminal 2. We dragged our large suitcase to Terminal 2 only to find that if we wanted to buy full insurance here, we would have to pay an additional tax of nearly 300 RMB. The service staff seemed to be from India or Sri Lanka, intentionally speaking English with a very heavy accent, making it nearly impossible to understand. Luckily, there was a girl who spoke Chinese to help us out; she worked there as well. She told us that the Hertz staff member was doing this on purpose, and they usually don't speak this way. It was really infuriating. When returning the car, we handed over the key, and the staff immediately said it was OK. We felt that someone should check the car condition, but no one did. Concerned that any scratches could be blamed on us later, we went back to the parking lot to take pictures of the car. Now that it's been more than two months since we returned the car, and we haven't received any fines or charges, it seems everything is fine.
    Read More >
  • Ella Baldwin

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Picking up and dropping off the car is always straightforward. The car condition is excellent; I've rented a few times, and they were always new cars with less than 50,000 kilometers, so I never worried about car issues during my trip. Of course, the price is relatively higher.
    Read More >
  • Larry Bryan

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The pick-up and return process was very simple, and they also offered a free additional driver. This will be my first choice for future rentals.
    Read More >
  • Benjamin Lowell

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Very convenient
    Read More >
  • Merle Gladstone

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The staff was quite enthusiastic, no queue, got the car very quickly.
    Read More >
  • Mandel Rebecca

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    We arrived at the airport before business hours, but the staff helped us with the procedures in advance, which was great.
    Read More >
  • Regan Moore

    Perth

    8 /10 Very good

    Reviewed: Thursday, February 20, 2025

    Virtually no waiting in line. Professional service.
    Read More >
  • Marcus Grantham

    Perth

    2 /10 Poor

    Reviewed: Thursday, February 20, 2025

    A few days after returning the car, I was charged AUD 219.9 for cleaning and miscellaneous fees, while my companion, who rented a car at the same time, did not incur these charges. I have never encountered this situation with rentals in different countries before!
    Read More >
  • Penelope Charley

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Friendly communication. Reasonable waiting time.
    Read More >
  • Mavis Eveline

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Pros: The pickup and drop-off locations are very convenient. The staff is also very friendly, and the vehicle's condition is quite good. Cons: There's no clear information about self-service return, no clear return instructions, and no one to inspect the car with you (relying entirely on mutual trust). No one explains how to use the vehicle. The parking lot even lacks staff to consult about driving the vehicle. But I had the same experience with Avis before. Maybe it's assumed that passengers renting the car are already familiar with it. Overall, it's still quite easy and hassle-free. If you're particular about what I've described, I recommend asking the counter staff for all the necessary information when handling the procedures.
    Read More >
  • Ron Saul

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The car rental company has a store right inside the airport, making both pickup and drop-off very convenient.
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  • Kimberley Howell(s)

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    There were fewer people in line, and no insurance upselling. Really great.
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  • Annabelle Robeson

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The car pick-up and drop-off process was extremely quick with no hidden charges. We extended our rental by one day and added an extra driver at the counter, and it cost only 140 AUD, including insurance and rental fees. We thought we might have to buy additional insurance at the counter, but the staff explained it was unnecessary because our rental already included insurance with no deductible. They also said we didn't need to wash the car unless it was very dirty.
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  • Ingemar Katrine

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    The service attitude is very good.
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  • C.Kian Wei

    Perth

    8.7 /10 Very good

    Reviewed: Thursday, February 20, 2025

    Drop off time will be 24hour more better...because for us is 1st time rent ..we don't know the key can put on ...and other else .
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  • Paula Winifred

    Perth

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Friendly service
    Read More >
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