Nothing satisfactory at all. Moreover, suspected fraud with repair bills and random charges. A minor scratch reportedly costs 4900 NZD, suspiciously just below the 5000 NZD deductible, as if they are using scratches as a pretext for major car overhauls.
Extremely satisfied. Rented for three weeks, the service was excellent and very attentive. Whenever I had questions, the staff provided satisfactory answers. I will definitely rent from them again. By the way, the car I got was in great condition, having only around 20,000 kilometers, which was a pleasant surprise.
Communication in Mandarin was very clear. All formalities were completed quickly. The car charger and holder were very thoughtful. They were honest and helpful, arranging for my phone, which was left in the car, to be returned to China. Very thankful.
The car rental company was excellent. Both pickup and drop-off were very quick and efficient. Overall, I am very satisfied. The car was very new, and the staff was very friendly. This is the honest truth.
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