CAR RENTAL REVIEWS ON PANEK IN WARSAW

AVOID AT ALL COST. Dishonest to downright fraudulent rental place. They found small scratches on the car after I have returned it, charged full deposit (which is $500, way more than this should be charged), and refused to release ANY documents that would let me file an insurance claim against my travel insurer. They operate this "preagreed upon penalty" which basically means that if there's ANY damage (like $10 worth of damage), they will charge you full deposit and don't have to give you any documents. Maybe it's legal in Poland, but it is not how international insurance companies and car rental companies operate. Renting from this place you risk getting overcharged for any damage (we're talking kind of damage that in US would just be ignored) and no way to claim your insurance on it. FWIW, I asked a friend, Polish lawyer, if I have any recourse - she said that I could sue them if I wanted, but altogether I should've asked first before renting, because they have the worst opinion locally.

The car was fine. It's just that the fuel gauge showed full when I picked it up, but it dropped really quickly when I started driving. After refueling, this issue didn't occur again. I suspect the tank wasn't full at pickup.

Everything was perfect, Only need to give more detailed instructions about dropping the car (Where to park the car excactly, What to expect and How).

No comments

The staff tried to charge us 100 PLN for “early pick up” when the amount around £13 was showing on our booking. He recalculated it to 73 PLN after I questioned it

Great platform, easy cancellation and rebooking.

Car was definitely not ita own class. Corolla for intermediate?? Seriously so what is passat? And car was full of scratches.. Stuff wasnt helpful at all

Finding my way back to the car rental parking at Warsaw Chopin airport was a terrible experience

Fraud company.

We got a free car upgrade, which was nice! It was our first time using panek, and to be honest it was great! Would definitely recommend them.

Easyrentcars is just amazing! The booking process is silky-smooth and the fare is repeatedly check to get the lowest rates possible. Will use only ERC in the future.

I consider Panek car provider as the best at the Warsaw Okencie airport. People there are very helpful in reception and very easy in the process of returning the car. This company certainly cares about customer. This a second time I rented with Panek an I'll do it the next time in a few months. Panek is completely different from the Green Motion rental company (Warsaw Okecie Airport) which is steeling money from the costumers by charging them hundreds of dollars for imaginary scratches while refusing to provide any any documentation of it.