I requested auto and had a call on the day saying it wouldn’t be available due to an accident. I was offered a free upgrade to a manual or a manual of the same level. I took the same level stating I would need a discount due to the premium paid for an auto. This was provided and a good deal was had in the end
“Planned Route: Hungary-Croatia-Bosnia-Serbia-Hungary
Because of car rental issues: Only Hungary-Croa”
About Schiller:2.0/10
I selected the Bosnia border crossing when booking, but was told we couldn't go when picking up the car. It ruined my week's hotel bookings and completely changed the rest of the trip. I was also informed about a border crossing fee of 100 Euros. On the return, when returning the car, I asked if I could get 50 Euros back since we didn't go to Serbia. They straight up said they don't know if we went or not and refused to refund.
I was scammed when returning the car. There was a very tiny scratch on the tire that could be wiped away easily, but the staff charged me 110 Euros. This car rental company is fraudulent.
Schiller vehicles are good, pickup and dropoff are convenient. I paid a 35 Euro cross-border fee and highway fee for Hungary (covering the rental period).
I was disappointed, I was renting an Opel Astra, but they gave me a very weak, smaller Opel Meriva. Small and weak motor, no Bluetooth, no USB port, no parking assistance, zero convenience functionalities other car rentals provide by default these days. Do they even make cars like this in 2019?
The car came with some damage and without an international car insurance despite that Border Crossing permit was added to the charges. Almost ruined our vacation as we were stopped at the border with the fear of not passing. The customer service first lied to the border officer to avoid issuing the insurance then when pressured by the border officer with repossessing the car by the police the insurance papers were finally issued.
There were problems with their computer software so it too over 30 minutes to complete the paperwork when picking up the car.
They would not accept Euros nor a card to pay for a parking ticket and as a result I was unable to pay for it within the specified period on the ticket. It didn't make any sense that they wouldn't take my forms of payment and now my fine has increased as a result.
The rental company staff were enthusiastic and friendly. Since QEEQ provided us with the wrong address, they immediately drove to the new location to pick us up, saving us a lot of travel time.
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Anup Dalvi
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View more >Dislike: GPS built in the car and the staff charges the extra GPS !!! Very on professional!
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