The staff at the store were very friendly. The car we initially received had a damaged door that hadn't been repaired. We requested a change, and the rental company provided a new car, which was very satisfying.
Excellent service. They provided a brand-new car with no additional charges throughout the process. Both pickup and drop-off were very quick and efficient, completing all procedures in just a few minutes without unnecessary talk.
The car pickup point is conveniently located just to the right after exiting the airport. This time, I was lucky to get a brand new MG3, which had only been driven for less than 70 kilometers. The pickup process was very simple, I just had to swipe the pre-authorization and sign to get the car. There was no pressure to buy additional insurance, but the car had an empty fuel tank, which made me a bit anxious upon leaving the airport. We drove approximately 2200 kilometers over the course of 20 days. The drop-off process was also quick, requiring staff to cancel the pre-authorization on the credit card.
The wait time was half an hour shorter compared to other rental companies. Ended up extending the rental for one more day. The return process was very smooth, and the credit card deposit was canceled on the spot.
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A.Schahl
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