DIRENT CAR RENTAL REVIEWS IN MOROCCO

It was hard to find the agent, there was no counter just an agent in a car (he wasn’t in the car so several calls had to be made before we saw him in the parking lot). Better communication from the agent or perhaps they should wait at arrivals and bring the client to the car. Other than that everything was fine, had a bit of a wait at the return but better.

J’ai perdu ma journée à cause de l’attente pour trouver le véhicule et la la livraison 3 heures . J’ai réservé un dockker 4p il m’ont donner une petite clio???? J’ai refusé et à partir de là ça commence le retard. Imaginez vous je viens du Canada avec ds petit enfants puis nous attendions 3 heures dans le stationnement de l'aéroport du Casablanca pour mon véhicule en question?

We did not get the 9-seater car we reserved; instead, we got two small cars. Couldn't find the office for return, and the provided phone number was incorrect and unreachable. Giving an average rating because the rental company finally picked up the car from us.

Good job

Thank that was awsome

Le service est courtois et respectueux et le personnelle est agréable, j"étais un peu déçu car jai fait un retour a 23h et demandé le service de raccompagnement chez moi, mais ils ont refuse après me l avoir promis au moment du pick up, je devais cherché un taxi ou me débrouiller a 23h du soir a Casablanca

Personnel arrogant lors de la restitution de la voiture, une toute petite rayure au par choc avant que l'employé a accentué avec son doigt pour faire marcher la caution, un comportement qui m'a laissé perplexe, je ne louerai jamais une voiture chez ce fournisseur.

RAS, très satisfait.

Good

Good

Very professional company; the car was clean and ready.

Quite good

Nous avons loué un tiguan ou similaire... on se retrouve avec 1 dacia duster. Ce n'est pas similaire. Pas de comptoir. Une voiture dans le parking en guise de comptoir!

He made the whole experience great!

Good

Good

I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint

It is very bad company for everything.

Thanks

Average. Due to flight issues, I arrived a day late. There was no pick-up service at all; I waited for an hour and a half, made several calls to customer service, and finally, someone came.

1. A Dacia Dokker is NOT mini car and has nothing similar with Kia Picanto (the advertised model). It's a business car. A pickup :-) At least it was new and diesel. 2. The pick-up location of diRent (parking lot #326) is practically impossible to find at 1 a.m. (no information at the airport, no one knows anything about diRent), luckily someone picked up the company phone and helped me find it (and even more luckily there was whom to buy a SIM card from at the airport, otherwise the 10-munute call in roaming would cost me over 50% the rental price). 3. Another call to someone in the company was needed to convince the diRent employee that 11 p.m. means 23:00. He wanted to write in the contract that I should return the car at 11:00 a.m., even though the booking read 11:00 p.m. Apart from that everything was OK.

The original vehicle was not available; they gave a smaller model. Please refund the price difference.

diRENT was more or less ok - not too bad not too good, just average. We got an acceptable vehicle which did the job. Pick-up process was fine as well.