We did not get a Sharan, instead we got a supposedly similar class car with a much smaller trunk space. It was clearly not as big as the Sharan, but they said it was the only option. To get a larger car, we would need to pay extra.
This is probably a local rental company in the Czech Republic, not very large but relatively well-managed. Both pick-up and return processes were smooth.
The store mistakenly noted the wrong pickup location, which made us wait an extra hour without any apology or explanation. Not a good impression. However, the car rental service was quite efficient. Thumbs up.
Like: Overall very good Dislike: The deposit is blocked by my bank in my account and I can not have the money,
I’m still waiting email showing the deposit was released
It can not be like that, especially when is aed 3883,00...
And I need this money
This procedure is not good.
The store is located in the center of Prague and is easy to find with the address. The customer service is easy to communicate with, and both pickup and return are very quick.
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Tracy Mary
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View more >Dislike: The deposit is blocked by my bank in my account and I can not have the money, I’m still waiting email showing the deposit was released It can not be like that, especially when is aed 3883,00... And I need this money This procedure is not good.
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