The service and car are both good but the pick up instruction is not clear. It says terminal pick up but it ended up to pick up the car by giving you a call.
“Nice budget agency. Just beware that they are not at the airport, so keep that in mind”
About SURPRICE RENT A CAR:8.0/10
I am not sure how they keep prices so low sometimes. I like this rental company. I just wish the pick-up process was smoother, with emails or some notifications first.
They don't have "5 cm rule" like most renting companies so they can charge you for any little scratch
They found "new scratch" on quite old (scratched) car. It might be my fault but this part was already sratched part of the car. Nevertheless i was charged 235 EUR for paiting.
“Not the car we booked. Rental car ok but not as efficient.”
About SURPRICE RENT A CAR:8.7/10
Pointed out marks on the car to supplier. Not recorded by supplier. Took video as proof. Upon return of car the supplier tried to charge for chips on the car body. Didn’t accept. Showed video evidence and attitude changed. Very poor stunt to pull.
About QEEQ:10.0/10
Was ok ..... will be very cautious in future. Surprise Rent a Car
come across as being shifty.
Phone contact to Agent. Individual pick-up from airport. Quick electronic process. Any "new" scratches and dents were added immediately to rent a protocol. Car was clean and very well quipped. After drop-off I got transport to airport. Deposit on credit card was released 7 days later.
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