CAR RENTAL REVIEWS ON EXPRESS IN KRAKOW

The pickup point is not at the airport, and the store's attitude on the phone was very bad. You have to wait at the airport for the staff to deliver the car, and the same applies for the drop-off; you need to make an appointment over the phone for the staff to pick up the car from the airport. The phone is almost unreachable, especially on weekends, and the staff's attitude is rude. They hang up after a few words, and I had to rely on QEEQ customer service to help contact them.

Great company

Thumbs up to the adjacent rental company for helping us a lot when we couldn't find the meeting point.

Easy and quick but since I have u.s license and i didn't have international license they refused to give me insurance coverage but besides for that it was great

Nice and easy website good promotions that actually work

The QEEQ website didn't list Katowice airport as a drop-off location, but thankfully the staff allowed us to return the car there when we picked it up, saving us a lot of trouble! However, I strongly advise against renting a car to travel from here to Warsaw in Poland; the road conditions are terrible. Also, the pick-up point stated that they operate until 9 PM, but we arrived a little after 9 PM and fortunately, someone was still there. Otherwise, we wouldn't have known what to do.

Excellent company. top-notch car and service

No physical location for car pick-up, not told in advance; did not answer phone calls, delayed car delivery by 5 hours after multiple attempts to reach them. Car model downgraded.

The car rental company did not have a physical office, and their contact number was never answered.