CAR RENTAL REVIEWS ON AIRAUTO AT FARO AIRPORT, FAO

Vehicle was in excellent condition being almost brand new.would use this company again

Price drop was great,hopefully will receive refund of difference soon,booking process was excellent.will use again..

La voiture était conforme à nos attentes et le personnel était très bien. Point négatif : le lieu de retrait du véhicule n’était pas au terminal comme annoncé alors que c’était un de nos critères de sélection de l’agence...

I hired a car and so did my wife at the same time. My car was a very good standard. However my wife’s rental was nothing short of dangerous very poor vehicle which impacted our rental as my wife wasn’t happy with driving such a bad condition vehicle. The vendor would not change the vehicle and basically said do you want it or not. Not happy with the service and won’t use them again.

Very smooth rental. Good experience.

I have hired before with air auto the staff was very friendly and the service excellent, they are not very pushy about selling any unwanted insurance which is great . I would recommend and hire from them again.

The office is close to the Airport, next time i will walk from the Airport to the office, rather than wait for the pickup

Easy, price drop protector saved me a few quid also.

From landing at Faro I couldn’t find the location of AIRAUTO I was told that the pickup point was on terminal, it wasn’t. Long delay in checkout of car, very rude and impatient staff, briefly looked at car quality and every panel of the car was in poor conditions and was scuffed also inside of car was smelly. I would NOT use or recommend this company to others.

Very easy process.

Very good value and nearly new car.

Car was new. Counter staff were polite and helpful. Collection and return of the car was simple.

Easy to follow

Counter staff too abrupt

Like: Quality more than expected

Expensive further insurance costs. Charged for bringing the vehicle back before 8am even though 7 staff on site. Dropped vehicle at 7.30 am charged 30 euros for the half hour difference

Great little car, prompt service at collection point & thorough check of vehicle with staff. Chose due to price of car, fuel policy ( full to full) & unlimited mileage. Very accommodating staff on return of vehicle when running late due to passing accident near airport & held up in traffic.

Excellent service both at arrival and drop off. the only reason not 5* is the short distance to collect the van, which meant my large group had to wait at the airport for me.