They downgraded our car to a Range Rover Evoque which was a cheaper option to book. They said we only had 600km to use yet our booking said it was unlimited. They recorded the start KM on the vehicle as 200km higher than what it actually was.
My booking was with a fully comprehensive insurance but when I took the car they said we don't know about your insurance and you have to pay €2000 as deposit. And until now I have not received my deposit back
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