CAR RENTAL REVIEWS ON YES RENTALS IN CHRISTCHURCH

This seems like a part time operation. There were poor directions on where to be picked up at the airport. Then we were driven to an office park where the paperwork was filled in by hand. Turns out the pick up car was our rental car. Windows were very dirty. Otherwise car performed well. Drop off information was incomplete and we dropped off car an airport parking lot.

Pretty amateur operation, we got picked up from the airport on the kids school run!! The premises of YES were a bit dodgy, we wondered what we had got ourselves into. The staff were very friendly, it was quite over the top vehicle checking for such an old rental vehicle! unfortunately we will not be using this service again.

Very easy (excuse the pun). Simple to book, quick reply and great pricing

The car exceeded all expectations for the price we paid. The car was very clean and the staff very friendly offering a pickup and drop off from the airport. Would book again.

Very easy to book

The store staff were very serious and friendly.

The car we were given was an old model it was in poor condition, scratched on the outside a chip in the drivers side windscreen, high mileage and it felt unsafe to drive. After 1 day we took it back and hired another car from a different company.

Easyrentcars I can not fault I wished I had done more research into Yes Rentals before clicking book.

Upgraded. Good car. Excellent staff. Smooth process. Recommended

Easy booking process. Recommend

A good cheap car that ran well.

Great service. Not many car options, and mostly old model cars.

Good and easy rental booking.

Already booked a car for March.

The windshield washer fluid was empty, and no water could be sprayed out. However, during the car inspection, the staff did not honestly mention this. It wasn't until it rained after driving out that this issue was discovered. This is an integrity issue.

I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back

After a minor collision in Queenstown, the rental company deliberately did not mention any charges for four days. When returning the car, they suddenly demanded a fee; otherwise, they wouldn't let me go! If I wasn't rushing to catch a flight, I would have called the police or sought consular assistance! This rental company is malicious, deceptive, and unethical! Be very careful! Don't be tempted by their low prices, as it will cost you more in the end! Feel free to contact me at 185 1169 1169 for any advice!

When the staff came to pick us up, they informed us that the car we had booked was not available and offered us a Hyundai SUV instead. Later, we found out that the car we initially booked had serious safety issues and was nearly written off after an accident! I think the staff should have informed us earlier. However, after communicating and negotiating through QEEQ, our issue was eventually resolved. They were quite good at solving problems.

Pick-up was quick and returning the car was also very convenient.

The service from Miss Li in the South Island was excellent. She was very enthusiastic and patient. It was a great car rental experience! I will definitely rent from this company again when I visit Christchurch next time!

Awesome car, plenty of space and tidy, for sure I will use Yes Rentals again

Car size was fine, needs English as well as Chinese.

The service attitude was good, but the cleanliness of the car needs improvement!

Perfectly suited to my day trip to Christchurch

The drop off went badly and the guy tried to tell us we had got a stone chip on the window so he wouldn’t drop us back to the airport for ages