CAR RENTAL REVIEWS ON ASAP AT BANGKOK SUVARNABHUMI AIRPORT, BKK

I’m not sure if the experience is somehow related to my flight was delayed for more than 3 hours, I have no directions from the staff for the suggested gas station before I return the car. And there is no suggested route to drive to the drop off which is different from the experience that I rent can in Japan. I could not drive to the drop off location. Luckily, I drove to the same floor but on the other lane, the staff allow me to leave it to them. Thanks for the staff. Would suggest to provide the diving route of the drop off location on a paper with suggested gas station.

good staff and new car

cheap and very easy to rent a car via easyrentcars.com

its was good enough.

good enough

Choosing ASAP as there are lots of good reviews on this thai car rental company. Yes the car I rented met my expectation. Good customer service at front desk. Don't need to wait long while returning vehicle and had help me to return thumb drive that I used it for audio during road journey. Will be using ASAP again.

8000 Bahts deposit paid by Visa Credit card normal? To email the E voucher to them at the counter normal? Lucky I printed a copy. ASAP staff service needs improvement.

The pick up process was very smooth and more so was the drop. I was worried as I had arrived a bit late to the airport and I had informed the staff to keep the formalities to minimum and they were more than helpful in understanding the situation. Kudos to the cooperative team

I had activated the price drop feature and it works brilliantly as I got the cheapest deal due to the feature

Nice new car provided , fast service

Easy to book

The car condition was excellent and clean. the counter was easy to find and staff was helpful. Overall a very pleasant experience

Easy to use site

Upon returning the car, we were asked to park near exit 7 on the outer lane, But there is an airport officer that don't allow us to get back to the terminal after returning the car. If car rental can sort out this then it will be great.

New car and reasonable price.

Reasonable price and easy to book

ASAP does not provide electronic rental confirmation service. If you haven't printed it in advance, you must email the confirmation to the staff on the spot.

Credit card issue, the company clearly promised a refund, but the rental company kept finding excuses not to refund.

返却時スワンナプーム空港の交通がカオスで難しい。

As expected. Staff were helpful and overall process was smooth without any problem.

The car is in tip top condition. But it would be better if the Bluetooth function is working properly. Enjoyed the ride!

Very satisfied with their service attitude, excellent.

Car condition is good

Good service easy to understand

All good as expected

good price & easy booking

Good thank you

Very good

Great staff, but process for collection was a little slow. Information on drop-off was left out until I asked. Was informed I could use LINE to contact staff when we arrived at drop off point, but nobody picks up the call. Had to make a normal call.