CAR RENTAL REVIEWS ON ALAMO AT ATHENS AIRPORT, ATH

Like: I rent a small car and they exchange it with a brand new one, slightly bigger, nicer and neat! The problem was that someone broke into my car and stole my bag with all my papers and money, causing a small damage on the key lock at the driver’s door. The guys at the rental showed me sympathy for my loss and they didn‘t ask for anything, solving me in this way, a huge problem! I‘m so greatfull about this and I will definetly rent from them in the future!
Dislike: Nothing. Everything was perfect!

Like: Having air conditioning in the back two rows of van was critical. Two previous trips to Greece were almost ruined by a large van with no air-conditioning in the back seats. A disaster for a country like Greece.
Dislike: Very Fast service for pick up; Very friendly, helpful staff; Drop off very easy, and staff very helpful in finding a couple of carts and helping us unload. Top marks! Thank you so much!

The fuel level was less than a quarter but marked as 2/8. It's hard to gauge when returning the car, which seems like a deliberate way to take advantage.

I originally booked a BMW and paid for it, but they gave me a Nissan Tiida. After demanding a refund and filing a complaint in anger, they replaced it with a Suzuki Vitara. The tires on this Vitara were almost worn out. You know how Athens streets are—lots of uphill and downhill. At one point, the brakes failed, and the car slid down a slope; luckily, no one was at the intersection, or there could have been a serious accident. Later, the brakes made a grinding noise and were practically worn out.

My basic issue is that Alamo requires credit card to guarantee the rental but since I do not have anyone I was overcharged so my best offer ended not to be best. Frustrating experience

I arrived at night, no queues at the counter and quick process