Massive queue at the pick up counter which really delayed my departure from the airport and plans for the evening. Seemed really slow with nothing pre-printed and only one printer which then jammed. Lady on the desk was lovely but horrible wait outweighed this. Will actively avoid Avis in the future if that’s the counter process.
I was unsure about the exact deposit amount. My credit card was charged over 110 pounds and I don't know how much will be refunded. It took a long time to find the drop-off location, almost missed my flight.
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