CAR RENTAL REVIEWS ON RHODIUM AT ROME FIUMICINO AIRPORT, FCO

El personal exigió 3 condiciones que rechacé por no figurar en la información previa a la formalización del contrato: 1/ un seguro adicional (primero de 350€; después de 150€); 2/ una tasa sobre el carburante de 30'50€, y 3/ una garantia (via VISA) de 1.400€. Las rechacé y NO DISPUSE DEL VEHÍCULO.

The staff at the desk were so great!!

Rhodium need bigger clearer signs and better disrcription of license requirements when booking. An international driver permit was required if drivers license is outside the E.U. without Rhodiums coverage. I had to take their coverage.

Show information clearer on the website about International Driver Permit.

It's a scam, they claimed I needed to pay an additional 250 euros in insurance because I had an American drivers license. Claimed by CC wouldn't cover it blah blah. If you look at their google reviews, many customers are hit with the same scam. So I cancelled the booking on the spot and got a car without issue from Sixt.

Car not fully and newly cleaned upon collection (but no big deal, wasn't like dirty) and windshield fluid empty (a bit annoying). Everything else just fine and very good value for money - will likely use Goldcar/Rhodium again on next trip to Italy.

Just as good as any other car rental company.

Counter assistance tried to charge a further £250 for insurance insisting I was not covered and then would not let me take the car without charging a further £30 for it being a diesel?

It was easy but then I was hit with hidden charges on pick up

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Servicio muy bueno

this car company at rome airport are crooks..they scam customers..they gave me a car with only 3/4 full gas tank and when i notified them before leaving airport they said that is the way the car gage works and it is full..i drove an hour and filled up..it took 30 euro to fill ..so it was at 3/4 to begin with..then when i returned car on the full line..they emailed me at home and said they had to put in 12 euro to fill...thats 8 litres and they sqeezed as much in to get the tank to full and charged me 50 euro penalty plus the gas....rhodium car rental should be removed from your site...

The front desk staff was aggressive with us, telling us we needed to spend an additional 237 euros and that Easyrentcars did something illegal by renting us one of Goldcar/Rhodium's vehicles. She tried to sell me things that were already covered in my Easyrentcars contract and kept us at the desk for over an hour. She demanded a copy of the contract and continued to tell us this was illegal. I refused to pay the additional fee, which infuriated her, but she finally gave me the keys. The vehicle had damage on it that was not indicated on the initial document, so they re-did it and gave me another. I took pictures just in case they gave me a hard time when I returned it. When I returned the car, I had no problem at all.

Easyrentcars was great! Easy process on-line. No problems!

Terrible counter staff agent SIMONE