“While I will use that platform again.I cannot and do not recommend drivalia”
About DRIVALIA:3.0/10
No, it did not. It did not have my vehicle and told me it could not help me. I had to argue over 20 minutes at the counter until they finally gave me what they believe was an equal vehicle. It's a shame it truly is a shame. The way they treat their customers?
The car had scratches all over. We provided photos taken at the time of pickup to prove that the damage was already there. We reported it to the rental company on site, and their staff agreed, but they still came to charge us for the damages.
I was forced to purchase insurance at the counter, paying over 1000 Euros extra. When I wanted to review the terms carefully, the staff told me not to bother and just sign directly.
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R.Dalessandro
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