“Location incorrect and desk clerk repeatedly lied to me”
About Rhodium:7.7/10
The desk clerk at GoldCar/Rhodium was only intent on selling more insurance. He had no other interest. He repeatedly lied to me to try to influence me into buying the extra insurance, instead of explaining things in a clear manner or asking his colleagues for help if he did not know. Eventually he just left! His other colleague was more helpful in explaining the difference between the AXA/Easyrentcar insurance and the insurance they were trying to push on me.
The car was exactly what I ordered but was dirty outside. The member of staff at Pisa airport was very rude and insisted that o bought insurance even though I had it already. The deposit I made as required has not been credited back to my account which is not my experience with others rental companies.
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Marc M.
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View more >M.Berzolla
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