WE COULD HAVE HAD A BIT MORE OF AN INTRODUCTION TO THE CAR. ALSO THERE WAS A DEEP GASH IN THE DRIVERS SIDE TYRE WALL WHICH WAS NOT ON THE PAPERWORK WHICH WHILST NOT DANGEROUS SHOULD HAVE BEEN NOTICED AND REPLACED AS A SAFETY ISSUE. IF I WASNT IN SUCH A RUSH I WOULD HAVE INSISTED THE TYRE BE CHANGED. HERE WAS ALSO NO INSPECTION OF THE CAR WHEN RETURNED WHICH WE EXPECTED.
About QEEQ:10.0/10
VERY GOOD AND AN EASAY PROCESS. WOULD DEFINITELY RECOMMEND
“Easy booking but too long at pick up and car not checked properly.”
About Hertz:7.0/10
It took a long time to go through the pick up process compared with previous experiences. The car was scratched, had no windscreen wash in at all and the Ad Blue ran out. We filled the windscreen wash ourselves and took the car to Hertz in Florence to sort out the Ad Blue.
“No estate car as booked, 90 min queue to pick up vehicle, car damaged on three of four sides. Poor.”
About Hertz:4.0/10
See above comments - just really poor. Despite the many months notice we didn’t get the car ordered, pick up was awful and the car was damaged all round.
“As the name implies, ours was an easy and faultless car rental experience.”
About Hertz:9.7/10
Smooth and efficient pickup. Friendly service staff. Near new rental car which met all our requirements very well. Vehicle returned via key drop box due to early flight departure with zero issues.
About QEEQ:10.0/10
Easy to use, online booking process, and a faultless vehicle rental agreement with Hertz car rental.
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Evan Morley
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