CAR RENTAL REVIEWS ON THRIFTY AT QUEENSTOWN AIRPORT, ZQN

Excellent customer service! They explained everything in great detail!

Simple and convenient procedures, friendly staff

we waited for our car for nearly an hour, we were going to a wedding, and were on a schedule, which is why i booked the car online for ease of pickup. The counter staff were polite but obviously could not speed up the process, it caused us to be rushed and stressed.

Car was clean and modern. However wasn’t ready for our booked pickup time. Staff were apologetic and our total delay was less than 15 mins. Still very satisfied

Everything is awesome!

The counter staff were very polite and helpful. No complaints.

Very satisfied with all aspects

Train your staff and have appropriate and working baby seats

The insurance cost is 10 NZD more per day compared to other rental companies.

Not bad

Very good

Car was not ready on time, I waited for about 20 minutes

the car i hired was supposed to be a toyota Rav 4 however i always seem to get "the OR Similar vehicle'' in my case a Mitsubish,i when i order in advance i expect to get the vehicle i request. Only Gripe on an otherwise enjoyable experience

Very convenient. Unlike in the US where you choose from a row of similar cars, your car is confirmed early and you are directly handed the keys along with the parking slot number. The only downside was that we arrived half an hour before the scheduled time and were told to wait until the exact time to get the car.