CAR RENTAL REVIEWS ON THRIFTY AT DETROIT AIRPORT, DTW

The car was not washed. Very dusty and dirty. They apologised but I said I did not want to wait.

Very good

Like: Taneisha at Thrifty was one of the best customer service reps ever. Everything went smoothly. I got a great deal on the rental.

Thrifty staff was quick and friendly, and the car was good.

Great deal and no issues using it.

Bonne voiture, mais LONGUE queue pour récupérer la voiture

buen servicio recomendado

muy bueno

The pickup of the vehicle was under-staffed. We waited in a queue for a long time but once at the counter, the agents were fast and friendly. I wanted to compliment Sherry, the van driver that got us back to the airport after we dropped the car. What a delight she was to everyone on the bus. She was welcoming, engaging, helped everyone with their luggage, made us feel warm and safe, and was just extremely supportive and a delight. She kept us informed as to what would happen, and she reminded us about collecting all our personal items from the car before we set off. Sometimes it's just the little things that a company does that makes it stand out and makes customers want to choose them over the competition. Based on Sherry, she was the difference maker for me using your services.

Good van! No issues at all. Thanks!

Looking forward to booking another car soon.

Very satisfied

The service attitude was okay, but they forcefully made me buy full insurance with a smile.

Like: Thrifty representative, Monique, was excellent and displayed professionalism and was very courteous. Shes a "keeper" in my estimation.

Simple process, no pushy insurance sales

Very satisfied with the service of this company. Returning the car was very convenient, renting was also quick, and the staff were very enthusiastic.

Very pleased with the vehicle, price and service, will gladly use Thrifty again.

Booking was easy, there was small confusion on pick-up but it was quickly solved.

Good

They promise to give Mazda 3 but they gave me different car so I asked them give me what you promise they said we never do Mazda 3, strange isn’t it?

Good

Not bad!

First time getting downgraded car model