The ZoomCar app is great, but the staff at the store were disappointing. The employee at pickup was especially helpful, but the Black lady during drop-off had a terrible attitude.
It was the first time I encountered a downgraded car model. Initially, I was going to give a negative review, but later an accident occurred. The handling of the accident was satisfactory, so I decided to give a positive review.
When picking up the car, the store upgraded me to a GMC Acadia. The interior is spacious, acceleration is quick, and it handles smoothly even at 80-90 mph.
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