CAR RENTAL REVIEWS ON THRIFTY IN PHILADELPHIA

I wanted navigation and was not able to get it. The car seat was too low for me and in order to see and drive safely I needed something under me. I was unable to change the car.

my main gripe with my experience was with the shuttle service picking up from the airport. we waited at least 1/2 hour for the shuttle to come. we watched all the other car services come and go many times until thrifty finally showed up. we had no direct phone number to call them and waited on hold with the national number for 15 minutes to speak with someone (which by the way, did not help at all). once we got to the location, check in was quick and the car was clean and was larger than we expected.

Short queues, convenient shuttle bus, smooth rental and usage process, no mandatory charges.

The car was surprisingly well equipped for an economy car. Everything was great. My only complaint is that the car still had a stake smoke smell. I'm highly allergic to cigarette smoke, so even the residual smell gave me a headache when driving it. If I had time, they would habe changed out the car for me, but I was in a rush. They were extremely nice.

The wait for my vehicle was an hour and twenty minutes. There were only three individuals at the counter on a Friday. Why would a company manage that way in the summer???? The line was out the door. UNACCEPTABLE!!!!!!! That was an AWFUL first experience!!!!!

Just better service at the desk and a direct line

Very busy only 1 counter person who was quick and efficient!

Good site-I shall return!

Car was supposed to be medium sized SUV but couldn't even fit both of our suitcases in the back. Otherwise it was fine, although not clean when we picked it up.

Have used Easyrentcars.com several times and except for one time we had a problem, it has been a good way to rent cars for a very reasonable price, compared to other rental companies. You just have to read the terms carefully and make sure the rental car agency you end up with doesn't upsell you without your realizing it.

Great experience. Will definitely rent again

Great experience. Will definitely rent again

The staff member at the pickup was very knowledgeable and the process was smooth.

Quite satisfied

Average

El oche estuvo bien pero para un tar un día fue imposible por los precios exagerados solo por un día y no lo permiten hacerlo desde la pócima estando ahí presentes

Didn't have my type of car-gave me a Kia Soul.

All good

All good

Waited over an hour due to the location being understaffed. Counter agents were hustling but overwhelmed by customers. $16 a day for EZPass meant I spent more than I would have at a competitor.

It's acceptable