CAR RENTAL REVIEWS ON THRIFTY IN PHILADELPHIA

my main gripe with my experience was with the shuttle service picking up from the airport. we waited at least 1/2 hour for the shuttle to come. we watched all the other car services come and go many times until thrifty finally showed up. we had no direct phone number to call them and waited on hold with the national number for 15 minutes to speak with someone (which by the way, did not help at all). once we got to the location, check in was quick and the car was clean and was larger than we expected.

The car was surprisingly well equipped for an economy car. Everything was great. My only complaint is that the car still had a stake smoke smell. I'm highly allergic to cigarette smoke, so even the residual smell gave me a headache when driving it. If I had time, they would habe changed out the car for me, but I was in a rush. They were extremely nice.

Very busy only 1 counter person who was quick and efficient!

Good site-I shall return!

Average

Didn't have my type of car-gave me a Kia Soul.