“The car had a large amount of damage prior to picking it up, only two areas were noted on the form.”
About Budget:5.7/10
Car was changed to Fiat 500, no issues with that. Paid for both my wife and myself to drive car, insurance docs backed this up, Budget refused to sanction my wife driving as they claimed we hadn't both hired the car. Will not use this company again, as any questions were met with "unable to help" and apparent language difficulties, although demanding extra payments were easily said.
We had booked a small van with a standart transmission because there was 4 of us with a lot of big luggage. When we got there, they only had a small van with an automatic transmission and they wanted to charge us $25.00 Euro per day extra. We ended up getting a SUV that barely fit all of our luggage. It was not what we asked for!
Very bad company,
Manipulating,
A theftry gangster
I will never ever book a car with them
I can not trust budget at all.
I their concern is money they can steal one customer but with time they will close the company soon trust me
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