CAR RENTAL REVIEWS ON BUDGET AT OAKLAND AIRPORT, OAK

The return process was simple and fast, and the service attitude during the handover was kind and friendly.

Free car upgrade

The reps would not even let me go back to the van and search for my eye glasses that dropped somewhere on the floor -- they insisted that I file a lost and found claim!!!

The car was excellent value for money, in great condition and economical, very happy with the vehicle provided.

Easy to use and all costs explained well

Excellent service and price

Best price

The process was very easy and the counter was busy so budget must be a good company! Abis and dollar were super slow and some of us wished they would have been able to help us. But budget helps budget only.

This is the easiest app and business to use for traveling ever! It is my go to since the past few years after finding it! Love it! Great deals, prices and even will lower your price if they find it anywhere else for cheaper or if there is a special that runs and finds it can be lower.

Atendieron a nuestras peticiones y nos ayudaron recomendándonos.

Es bastante sencillo reservar por esta plataforma pero lo que veo un poco carente es la hoja donde viene la reserva

The front desk service was terrible, the staff were rude and prejudiced against Chinese people. They found excuses to charge extra, and I ended up being overcharged by $50 on my last rental. The contract had hidden fees! If you want to be scammed, go rent a car from them!

Budget car rental is pretty good. The only downside is that the front desk staff didn't know that QEEQ already included insurance and tried to sell additional insurance. This is very inconvenient! Other than that, everything else was perfect!

Everything went so smooth and the service and staff were excellent

We had no problem with anything,

I rented Hyundai Elantra, I gave Kia Soul. It is also good car but I don't think that this is the same class of car. I noticed after departure of rental parking a lot of glass pieces in the front, rear seats and in the trunk. It was dangerous for my health. I cleaned up carpets and trunk but it did not help. They were getting out from behind plastic pieces.Those pieces of glass was located in the trunk and front doors. I reporter it on buget station at the airport but they were helpless. I want to make a complain about condition of the car. I hope Budget or Easyrentcars will sort out this problem. Best regards, Krzysztof Jaron

The car was poor. After refueling, the gauge still showed half tank. Even after adding more until it overflowed, the gauge didn’t show full. What's going on?

Hubo un problema de comunicación porque yo resido en Estados Unidos y por lo tanto cuento con mi licencia de conducir del estado de Nueva York. Por lo cual llamé a la compañía para preguntar sobre si era necesario llevar un pasaporte; ya que en ese momento no lo tenía conmigo y debido a que tengo la licencia de conducir estadounidense y me dijeron que no hacía falta. Sin embargo cuando lleguemos allí, me dijeron que como habíamos realizado una reserva española y obligatoriamente necesitábamos un pasaporte. Esto nos hizo tener que volver al alojamiento y nos hizo perder mucho tiempo y algo de dinero para volver a recoger el coche de nuevo.