Il m’a été remis un véhicule 4 portes au lieu de deux un model légèrement supérieur me semble-t-il
Le temps de récupérer le véhicule à été un peu long je suppose qu’il n’était pas préparé la carrosserie était encore mouillé mais cela ne m’a pas gêné
Satisfait du service Hertz Cependant ayant eu un dommage sur le véhicule bris de pare-brise j’attends avec impatience comment va se régler ce sinistre
About QEEQ:10.0/10
Super contant du service le prix de la location intéressant
They overcharged us, and at the end, we had to pay over $190 more. I advise everyone not to rent a car near the airport. Take a cab and rent a car somewhere else.
Very pushy to upgrade the car as the one I had booked was not very good. So she told me. Offered me a upgrade for $130 a day. I said no. She then said I could have it for $70 as day. On principle I said no as I didn’t like her attitude. The first price should always be the best price. She got very grumpy and I left. We go a upgrade anyway as they didn’t have any of the cars I had book.
Hubo un problema de comunicación porque yo resido en Estados Unidos y por lo tanto cuento con mi licencia de conducir del estado de Nueva York. Por lo cual llamé a la compañía para preguntar sobre si era necesario llevar un pasaporte; ya que en ese momento no lo tenía conmigo y debido a que tengo la licencia de conducir estadounidense y me dijeron que no hacía falta.
Sin embargo cuando lleguemos allí, me dijeron que como habíamos realizado una reserva española y obligatoriamente necesitábamos un pasaporte.
Esto nos hizo tener que volver al alojamiento y nos hizo perder mucho tiempo y algo de dinero para volver a recoger el coche de nuevo.
La voiture était bien, mais elle possèdait quelques problèmes :
- 1 : La voiture était assez ancienne et assez cabosée 2018
- 2 : Les essuies glaces étaient morts
- 3 : L'airbag passager se déconnecte tout le temps ce qui est très dangereux
- 4 : Problème de verrouillage centralisé sur la porte passager
Sinon la prise en main était longue (30 minutes d'attente) mais l'accueil OK et le retour très facile.
Je recomande
A bit of a wait to get a car as a vehicle was not immediately available for the size/class booked. In the end, they offered us a nominal discount to take a smaller car. Managed to get all our suitcases in the trunk, so eventually were on our way. All good.
Car was excessively scratched and had definitely seen better days but it didn't affect the capability of using it so no issues there. Staff at counter could have been friendlier. Very quick pick up time and easily to get there.
About QEEQ:10.0/10
Quick booking process and was able to compare and change pick up and drop off time quite easily
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