CAR RENTAL REVIEWS ON BUDGET IN DUBLIN

We got a car that definitely exceed our expectations. Staff were professional and helpful. No hassle regarding insurance. Insurance was offered but he staff did not insist on it.

Excellent booking platform. Everything is clear in terms of insurance policies - basic vs super. All information regarding documentation required was clear. Online support was great.

Counter staff not as polite as in terminal staff.Very disappointed that vehicle had no built in sat nav, the portable loaned to us was unsatisfactory.

The whole pick up and drop off process is fast and smooth.

I love the Price Drop Guarantee feature!

Like: Easy to find and very fast and clear service at both ends. Friendly helpful staff
Dislike: Booked an economy car ‘VW Polo’ or similar. I was offered a Fiat Panda or Yoyota Yaris which I don’t believe are the same category

This company shares an office with AVIS. The car pickup and return procedures are quite simple. Overall, felt pretty good.

Je trouve inadmissible que nous ayons dû payer 450 € d’assurance en plus alors que nous avions déjà payé 2400 pour la location !

Like: No problems, friendly staff, clean car, easy and quick pick up and drop off

1. The car provided had over 150,000 kilometers on it, and yet they still demanded a 1500 Euro collision deposit and over 100 Euro fuel deposit (during my trip in England and Scotland, the rental companies only took a 200-pound deposit for the same insurance policy, with no other charges). If you do not pay, you can only buy the rental company's full insurance. 2. The car was covered in scratches, but these were not marked on the contract. You have to inspect and take photos by yourself and ask the rental company to mark them. Who knows how much of the 1500 Euro deposit you would get back if you didn’t mark the scratches yourself. 3. I also rented from Budget in Inverness, and the service there was much better compared to this branch in Dublin.

Took over an hour from arriving to leaving in car. Not ready had to be fetched from other terminal when it arrived it was filthy outside and not much better inside

Great company

First option ever

Great value, easy to locate, always friendly.

Perfect.

Like: Fast efficient, good services

We expected air con, but didn’t get it, otherwise we got what we paid for and were satisfied.

The car we rented met all our requirements. The trunk was much bigger than expected, fitting 4 large suitcases. The price was very affordable. However, they insisted we buy additional insurance, the one that waives the deductible.

The car was dented did not have it on the form but luvkierly we took photos so we could show them so we got the refund back but it takes 10 to 15 days which is a bit long

Car was great. Little car so easy driving in Ireland. We didn't get the VW Up, but a Nissan Micra. Can feel a little under powered, but expected from the small car. Boot fitted all our luggage and car was clean (though didn't have floor mats, which we found odd. Just had to be careful of mud and dirt as it can be quite wet in Ireland). At airport, it was very easy to locate Budget counter and easy to take shuttle to pick up the car. Staff was a bit pushy in selling extra insurance even though we bought off Easyrentcars, but this seems standard across all car hires we've been to. Pick up was easy after the usual paperwork and drop off even easier and quicker.

The car we rented exceeded our expectations. We drove 1900 km over mountains, through pretty scary roads to see some of the most beautiful sights! Our little Picanto never let us down once. Kind of sad when we dropped her back off we had her for 11 wonderful days.

Booking did get a little confusing and expensive. We ended up paying for extra coverage but in the end it did give us piece of mind. The counter staff were very patient with us and helpful.

We had to pay for an additional insurance, because our credit card was blocked for the caution payment. The hostess didn't explained enough that insurance amount was per day, so our rental was with a really high price level