Very good. Got an upgrade to a Corolla Cross midsize SUV. The car was new with only 20,000 kilometers on it. Picked it up and returned it with half a tank of fuel. No additional fee for being 24 years old. Returning the car was quick; they inspected it and refunded the deposit on the spot.
I rented a Toyota, but Budget gave me a terrible Baic. The acceleration was bad, and the brakes were terrible. When I returned the car, there was no one in the store, and I had to wait for 40 minutes. Extremely bad service! I will never use Budget again!
They gave us a full upgrade, the car was nice and spacious but it was full of scratches (it wasn't a problem because the staff took note of the scratches when inspecting the car).
“Disappointed that Budget is using this terrible and unsafe car brand - BAIC”
About Budget:5.3/10
They gave me a very bad car and an unknown car brand - BAIC, this car brand wasn’t mentioned anywhere in the contract
The car doesn’t seem and doesn’t feel safe, has a terrible performance (acceleration, braking, handling, suspension, weak engine)
The car provided was different from what I booked; it was a Beijing Automobile that I'd never heard of. The air conditioning wasn't cool, and the windows weren't tinted. When I asked the staff, they said this was the only car left. It was not the same class of car I had reserved, and the option to choose the actual car model wasn't available.
Very satisfied. When picking up the car, I took photos using the QEEQAPP, especially of the areas with scratches. When returning the car, the staff inspected it carefully, and after showing them the photos, everything was fine.
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