CAR RENTAL REVIEWS ON BUDGET IN SAN FRANCISCO

Thank you very much

The service was very poor. They intentionally required the car to be as clean at return as it was at pickup, and demanded a cleaning fee. I will never use this lousy rental company again.

The second largest car rental company, easily recognizable signage.

The management is somewhat disorganized.

Very satisfied

Excellent service. Arrived at 8 AM with almost no queue. The staff was quick and didn't push any upsells.

This was the worst car rental experience I've ever had. The car was in poor condition and the company took advantage of my jet lag and urgency to reach my destination to make me sign additional insurance. According to other reviews, they also charge for cleaning fees, among other things. If you rent from this company, make sure to check that it is Budget—Budget, Budget, Budget! The final charge was 30% more than the rental fee. Even though I filled up the gas tank, they charged me for a partially filled tank. I was furious! When I complained, they asked me to provide a fuel receipt, but I hadn't thought to keep it. The bank transaction record wasn't sufficient for them. This is a scam, no exaggeration. I've rented cars many times in the U.S., and other companies never behaved like this one. Extra insurance, cleaning fees, incomplete fuel charges—they always find a way to charge you extra. I chose Budget because it had the lowest rate, and I regret it deeply. It was a complete rip-off. My advice: Be wary of Budget! When I returned the car, I noticed that few people rented from them, so the bad reputation is well-deserved. Be cautious, everyone!

It's okay. They gave me a new hybrid car that is fuel-efficient, but it has many features I don't understand. I wanted to switch to the model I had reserved, but they refused. The new system and model are a bit challenging for a middle-aged woman who doesn’t know much about cars.

Pretty good!

Satisfied

You can use a dual-standard magnetic stripe card at Budget in San Francisco Airport!

Normal

Very satisfied

Very satisfied.

Convenient and fast

Satisfied

Extremely satisfied

The service attitude is good, and the efficiency is acceptable.

Very satisfied

Not bad, both picking up and returning the car were quite convenient. Initially, they gave me a Dodge which was too big, but I easily swapped it for a Toyota Avalon at the counter.