CAR RENTAL REVIEWS ON BUDGET IN DENVER

Long queue at pick-up, fast service at drop-off.

When renting from the Budget-Denver branch, it felt like they were trying to add extra charges. The return process was fine.

Like: Everything
Dislike: Nothing

Car was in a very poor confition - multiple dents, scrapes etc.

Fine

The price was very cheap and the car was in excellent condition, with only 6000 miles driven. The high-end model included a navigation system, which was great for long trips!

Got absolutely hammered for a few gallons of gas. An extra $180. for about a quarter tank of gas? REALLY?

Budget staff at Colorado Springs...not particularly great! We wanted to downsize to a smaller car..the rate was stupid money and the staff not very helpful. Would not use Budget again!

Budget made the return of the vehicle so simple and easy

Quick and easy!

Quite satisfied!

They acknowledged the rate of the contract, but did not accept the insurance coverage that you were offering. However my credit card and private vehicle insurance covered me.

You are offering great products.

Budget exceeded my expectations. They booked my car for a car that was not suitable but quickly found a new vehicle that was originally booked and didn't try to oversell me insurance. They were really helpful.

Everything was easy and simple.

Requested Jeep Wrangler, Received Jeep Wrangler. Although it was bright red, this was a fantastic vehicle. About 10,000 miles on it, ran great with zero issues.

Booking was simple and fast, everything, including pricing was straightforward and accurate.

straight forward, no pressure to buy any extra insurances, clear instructions what insurance I have purchased, I reported some small damages of the rims and paint when exiting the depot just to ensure the sate of the car, done 2300mi without any problems,

straight forward online booking,

The agent aimed to please.

Easy pickup process

As above

The car exceeded our expectations. It was new, clean and comfortable. Check out was quick, it was the wait in line that slowed us down...but it was still wasn't long.

Great price and easy to rent.

The address that I received for my car reservation took me 7 miles away to a house and not Budget Rent a Car. The Budget Rent a Car is in Denver not Aurora, Colorado. The address took me to Aurora and almost made me late to drop off the car. Change the address to reflect the location of the Budget Rent a Car address. The address is Denver, Colorado NOT Aurora, Colorado

My website on my Easyrentcars URL didn’t show the same low price choice that they showed on my Uncle’s computer for the same website. That’s very strange.

Counter staff did not tell me about the large number of toll roads around Denver which I was unaware of, or that toll pre-payment to Budget beforehand would save me money. Unaware of all this I was stung with some hefty toll costs which I now have to pay. Not good. My wife booked her car through Thrifty after I had dropped my car off at Budget. The counter staff at Thifty informed her of all this before she took her car out. I was with her at the time and wondered why I had not received the same advice from Budget!!