CAR RENTAL REVIEWS ON BUDGET IN PRAGUE

Highly efficient, clear car pickup explanation.

The young guy at the counter was very nice and attentive. He meticulously recorded the car's scratches. The small GPS was also very useful.

Very good experience. Even though our English is not great, the staff at the store were very patient and the process was quick. The car was also nice. We rented a Peugeot minivan for 5 people, which could fit 4 large suitcases.

The staff were quite friendly. Initially, they couldn't find my order, but eventually, they managed to sort it out.

I booked a Skoda Fabia with a manual transmission but received a Mercedes C200 with automatic transmission, cruise control, and start-stop functionality. Moreover, the car had only 10,000 kilometers on it, which was a delightful surprise. The entire rental process was smooth, and self-driving in Europe was quite enjoyable. Highly recommended.

The staff was quite friendly and patient with us, even though our English wasn't great.

Not bad, just had some trouble finding the location.

The Buget in Czech Republic was great, detailed and attentive service. Kudos to the staff at the return point in Hungary as well, because the return spot at the airport was rather remote, and with no transportation available at night, the staff kindly drove us to a place where we could get a ride.

Visited Czech Republic during the National Day holiday in October, booked a Ford Mondeo manual or a similar model, but was given a Peugeot 5008. Everything was satisfactory until returning the car. Since it was my first time renting, I was a bit careless. During the return, I checked the car with the staff but didn't take photos. To my surprise, by the end of February, I saw an additional charge of nearly 1500 RMB. I contacted the rental company and received a photo showing severe scratches on the rear bumper, which were obvious like children's graffiti on a wall. I asked the company why such obvious damage was discovered so late and why they charged me. They just apologized for the late discovery and insisted it was our fault. Very dissatisfied, I will never rent from this company again.

1. Even without prepayment, there were no issues picking up the car. 2. The car was reliable, it had about 15,000 km on it, and there were no problems during my 2,400 km trip over ten days. 3. I accidentally scratched the car lightly, but since I had insurance, the return process went smoothly, and I haven't heard anything about it since.

Pick-up was smooth, and the return was quick.

The rental location was hard to find. Some rental companies provide pickup services, but on that day it was raining heavily and we got soaked trying to find the rental company.

The staff's attitude was pretty good, but the return location was too hard to find.

There was an additional charge of 35 euros, but I couldn't understand what it was for.

Pretty good.

Excellent service