Bonne voiture
Retour du véhicule désastreux avec un agent qui facture 240€ pour une minuscule éraflure de 5cm sur l’enjoliveur... Malhonnête et scandaleux!
About QEEQ:9.0/10
Réservation impeccable.
Service client efficace, j’ai pu récupérer les frais avancés grâce à l’assurance proposée.
Should have acknowledged the customer the exact drop off location beforehand. It was my mistake as well to not to enquire when getting the car.
About QEEQ:10.0/10
To have clearer and better communication with budget. I purchased higher protection scheme which able to reduce excess to 0, but the receptionist at the counter seemed have no idea about this and tried to sell me another package.
Nous avons dû patienter 1 heure avant de récupérer notre voiture, l'agence ayant un souci informatique. A savoir: le guichet est commun à Avis et Budget.
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